Contact and help
Charged according to your mobile plan
Helpline
722 444 000 746 600 000
Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00 - 18:00 (Parcel Lockers only)
holidays 8:00 - 16:00 (Parcel Lockers only)
Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków
Warsaw Office
NEOPARK
ul. Cybernetyki 10, 02-677 Warszawa
Inspektor Ochrony Danych
Ewa Niesiołowska
dane_osobowe@inpost.pl
Frequently Asked Questions
- How do refrigerated Parcel Lockers work?
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InPost refrigerated Parcel Lockers are devices that allow you to deliver and receive produce: perfectly chilled, perfectly frozen, and always fresh. Thanks to three temperature zones (-18 degrees C, 4 degrees C, 16 degrees C) you can order vegetables and fruit, frozen foods, fresh produce, pharmaceuticals, cosmetics, pies and cakes, as well as flowers and gifts.
- How long do I have to pick up a shipment from a Refrigerated Parcel Locker?
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You can pick up your order from a Refrigerated Parcel Locker within a single slot, which we will inform you about when you make the reservation. Normally, you have 2-3 hours to collect your shipment from a Refrigerated Parcel Locker. The entire process, i.e. delivery and collection of the shipment, takes 4 hours. Remember that you always have the option to extend or delete your booking.
- Will I receive notifications regarding my orders to a Refrigerated Parcel Locker?
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Yes, you will receive notifications in a text message and email.
Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków
Warsaw Office
NEOPARK
ul. Cybernetyki 10, 02-677 Warszawa
Inspektor Ochrony Danych
Ewa Niesiołowska
dane_osobowe@inpost.pl