Contact and help

Charged according to your mobile plan

Helpline

722 444 000 746 600 000

Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00 - 18:00 (Parcel Lockers only)
holidays 8:00 - 16:00 (Parcel Lockers only)


Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
NEOPARK
ul. Cybernetyki 10, 02-677 Warszawa

Inspektor Ochrony Danych
Ewa Niesiołowska
dane_osobowe@inpost.pl

Frequently Asked Questions

How do refrigerated Parcel Lockers work?

InPost refrigerated Parcel Lockers are devices that allow you to deliver and receive produce: perfectly chilled, perfectly frozen, and always fresh. Thanks to three temperature zones (-18 degrees  C, 4 degrees C, 16 degrees C) you can order vegetables and fruit, frozen foods, fresh produce, pharmaceuticals, cosmetics, pies and cakes, as well as flowers and gifts.

Find out more

How long do I have to pick up a shipment from a Refrigerated Parcel Locker?

You can pick up your order from a Refrigerated Parcel Locker within a single slot, which we will inform you about when you make the reservation. Normally, you have 2-3 hours to collect your shipment from a Refrigerated Parcel Locker. The entire process, i.e. delivery and collection of the shipment, takes 4 hours. Remember that you always have the option to extend or delete your booking.

Find out more

Will I receive notifications regarding my orders to a Refrigerated Parcel Locker?

Yes, you will receive notifications in a text message and email.

Find out more

Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
NEOPARK
ul. Cybernetyki 10, 02-677 Warszawa

Inspektor Ochrony Danych
Ewa Niesiołowska
dane_osobowe@inpost.pl