How to collect a shipment from a Parcel Locker
Method 1: Use the InPost Mobile app
We recommend this method if you care about collecting the parcel as soon as possible.
1. Receive a notification in the app
As soon as the parcel is delivered to your Parcel Locker, you will receive a notification from the app.
2. Open the locker remotely
Walk up to the Parcel Locker and select the "Open a locker" option in the app. No need to confirm anything on the device screen!
3. Take the parcel out
The locker will open, releasing your parcel. All done! Don't forget to close the door.
Method 2: Use a QR code or pick-up code
1. Wait for notification
As soon as the shipment is sent, you will receive a special email message and notification in the application. You will receive another notification when the Shipment is delivered to your parcel locker. It will contain a pick-up code (6 digits) and a QR code. Save them to be able to collect the package!
2. Approach the Parcel Locker and scan the QR code
that you received in the message or application. All you have to do is select the Receive Parcel option and apply the received QR code to the reader. You can also collect the shipment by entering your phone number and the pick-up code (6 digits) from the message/notification on the screen.
3. Take the parcel out
The locker with your parcel will open. All done! Don't forget to close the door.
Find a Parcel Locker or Parcel Service Point
The nearest Parcel Locker is probably just around the corner!
Send conveniently
Print the shipping label at home. Then leave the package in a Parcel Locker or have a courier collect it - so convenient!