Contact and help

Charged according to your mobile plan

Helpline

722 444 000 746 600 000

Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00 - 18:00
holidays 8:00 - 16:00


Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
NEOPARK
ul. Cybernetyki 10, 02-677 Warszawa

Inspektor Ochrony Danych
Ewa Niesiołowska
dane_osobowe@inpost.pl

Frequently Asked Questions

How do I collect a shipment from a Parcel Locker?

When shopping on-line, choose Parcel Locker delivery. Enter your phone number and e-mail address and select the Parcel Locker which is in the most convenient location for you.

The list of Parcel Lockers can be found on the Find Parcel Locker website.

Method 1: Collect using the InPost Mobile application

Find out more

How to extend the deadline for collecting a parcel from a Parcel Locker

Send a special text message and get additional 48 hours to collect the shipment from a Parcel Locker or at a ParcelPoint.

If there are fewer than 12 hours left to collect the package and you already know that you will not be able to collect it within that time, you can extend the time it will wait at a Parcel Locker or InPost ParcelPoint by additional 48 hours. To extend the pickup deadline, proceed as follows:

1) Make sure that 36 hours have passed since the shipment was placed in the Parcel Locker or ParcelPoint.

Find out more

How do I send a shipment directly from a Parcel Locker?

You can now send parcels without a label using the InPost Mobile application. We have added a new option to make sending parcels from a Parcel Locker even faster and more convenient. We recommend this method of shipping.

Find out more

Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
NEOPARK
ul. Cybernetyki 10, 02-677 Warszawa

Inspektor Ochrony Danych
Ewa Niesiołowska
dane_osobowe@inpost.pl