Contact and help

When shopping on-line, choose Parcel Locker delivery. Remember that the maximum weight of the package is 25 kg. Enter your phone number and e-mail address and select the Parcel Locker which is in the most convenient location for you.

The list of Parcel Lockers can be found on the Find Parcel Locker website.

Method 1: Collect using the InPost Mobile application

Sudden change of plans? Or maybe something urgent has come up and you will have no time to collect your parcel? No worries! You can quickly and conveniently extend the time during which a package is stored in a Parcel Locker to get an additional 24h to collect it. You can now do this using the InPost Mobile app - this new service costs PLN 7.99 and can be used repeatedly. 

How to extend the pick-up deadline in the InPost Mobile app?

1. As always, we will inform you where you can collect the parcel via text message and/or e-mail and in the mobile application.
2. Our couriers will arrive at the location in marked vans (Mobile Parcel Lockers).
3. You will receive the shipment by providing the courier with data from the text message, e-mail, or application.