Contact and help

Charged according to your mobile plan

Helpline

+48 722 444 000 +48 746 600 000

Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00 - 18:00
holidays 8:00 - 16:00


Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa

Data Protection Officer
Paweł Mościcki
dane_osobowe@inpost.pl

Frequently Asked Questions

Where can I check the status of a courier shipment?

You can easily check the status of a courier shipment in the InPost Mobile mobile application, on the website inpost.pl, via our chatbot or at our hotline.

Find out more

How do I pay for a cash-on-delivery courier shipment?

When using cash-on-delivery courier shipments, you can pay upon delivery in cash, by credit card, using a payment terminal, or by BLIK. The collected amount will be transferred to the sender's account within 5 business days.

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Types of courier shipments

Parcel Locker shipment

A package in the shape of a cube with dimensions of:

  • Size A - maximum dimensions 8 × 38 × 64 cm, maximum weight: 25 kg
  • Size B - maximum dimensions 19 × 38 × 64 cm, maximum weight: 25 kg
  • Size C - maximum dimensions 41 × 38 × 64 cm, maximum weight: 25 kg

Find out more

Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa

Data Protection Officer
Paweł Mościcki
dane_osobowe@inpost.pl