Contact and help

Charged according to your mobile plan

Helpline

722 444 000 746 600 000

Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00 - 18:00
holidays 8:00 - 16:00


Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa

Inspektor Ochrony Danych
Ewa Niesiołowska
dane_osobowe@inpost.pl

Frequently Asked Questions

What will happen to an Allegro Courier InPost delivery if the courier does not find me at home?

In the event that the courier fails to successfully deliver the package, they will make another attempt at delivery on the next day or, with the consent of the Recipient, forward the shipment to the nearest InPost ParcelPoint.

If on the second day the courier does not find anyone at the indicated delivery address, they will leave a notice with the address of the nearest InPost Local Office, where the Shipment will wait to be collected.

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Where can I check the status of a courier shipment?

You can easily check the status of a courier shipment in the InPost Mobile mobile application, on the website inpost.pl, via our chatbot or at our hotline.

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How do I pay for a cash-on-delivery courier shipment?

When using cash-on-delivery courier shipments, you can pay upon delivery in cash, by credit card, using a payment terminal, or by BLIK. The collected amount will be transferred to the sender's account within 5 business days.

Find out more

Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa

Inspektor Ochrony Danych
Ewa Niesiołowska
dane_osobowe@inpost.pl