Contact and help

Charged according to your mobile plan

Helpline

722 444 000 746 600 000

Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00 - 18:00
holidays 8:00 - 16:00


Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa

Inspektor Ochrony Danych
Paweł Mościcki
dane_osobowe@inpost.pl

Frequently Asked Questions

Where can I check the status of a courier shipment?

You can easily check the status of a courier shipment in the InPost Mobile mobile application, on the website inpost.pl, via our chatbot or at our hotline.

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Types of courier shipments

Parcel Locker shipment

A package in the shape of a cube with dimensions of:

  • Size A - maximum dimensions 8 × 38 × 64 cm, maximum weight: 25 kg
  • Size B - maximum dimensions 19 × 38 × 64 cm, maximum weight: 25 kg
  • Size C - maximum dimensions 41 × 38 × 64 cm, maximum weight: 25 kg

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What will happen to an Allegro Courier InPost delivery if the courier does not find me at home?

In the event that the courier fails to successfully deliver the package, they will make another attempt at delivery on the next day or, with the consent of the Recipient, forward the shipment to the nearest InPost ParcelPoint.

If on the second day the courier does not find anyone at the address indicated, the package will be returned to the sender.

A Parcel Locker shipment is stored at a PUDO point for two days. If you do not want to collect it during this time, we will place it first at the Parcel Locker you originally selected.

Find out more

Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa

Inspektor Ochrony Danych
Paweł Mościcki
dane_osobowe@inpost.pl