Contact and help

Charged according to your mobile plan

Helpline

722 444 000 746 600 000

Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00 - 18:00 (Parcel Lockers only)
holidays 8:00 - 16:00 (Parcel Lockers only)


Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
NEOPARK
ul. Cybernetyki 10, 02-677 Warszawa

Frequently Asked Questions

What will happen to an Allegro Courier InPost delivery if the courier does not find me at home?

In the event that the courier fails to successfully deliver the package, they will make another attempt at delivery on the next day or, with the consent of the Recipient, forward the shipment to the nearest InPost Parcel Service Point.

If on the second day the courier does not find anyone at the indicated delivery address, they will leave a notice with the address of the nearest InPost Local Office, where the Shipment will wait to be collected.

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Types of courier shipments

Parcel Locker shipment

A package in the shape of a cube with dimensions of:

  • Size A - maximum dimensions 8 × 38 × 64 cm, maximum weight: 25 kg
  • Size B - maximum dimensions 19 × 38 × 64 cm, maximum weight: 25 kg
  • Size C - maximum dimensions 41 × 38 × 64 cm, maximum weight: 25 kg

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How to recognize an InPost courier?

 

An InPost courier is dressed in a grey and black jacket with the characteristic company logo. Usually in a hurry to deliver a parcel on time ;)

 

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Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
NEOPARK
ul. Cybernetyki 10, 02-677 Warszawa