Contact and help
Charged according to your mobile plan
Helpline
722 444 000 746 600 000
Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00 - 18:00 (Parcel Lockers only)
holidays 8:00 - 16:00 (Parcel Lockers only)
Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków
Warsaw Office
NEOPARK
ul. Cybernetyki 10, 02-677 Warszawa
Frequently Asked Questions
- I use a foreign phone number (other than country code +48). Can I use the mobile application?
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Unfortunately, at the moment we do not support Polish phone numbers.
- How to refresh the list of shipments in the application
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To refresh the shipment list, hold your finger on the screen and "pull" it down - a spinning wheel symbol will appear, indicating new data is being downloaded.
- I don’t want to see an old shipment in the mobile application archive. What can I do?
-
To delete a shipment, enter the archive and open package details, then use the Delete button (the trash can symbol in the upper right corner of the screen).
Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków
Warsaw Office
NEOPARK
ul. Cybernetyki 10, 02-677 Warszawa