Contact and help

Charged according to your mobile plan

Helpline

722 444 000 746 600 000

Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00 - 18:00
holidays 8:00 - 16:00


Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa

Inspektor Ochrony Danych
Ewa Niesiołowska
dane_osobowe@inpost.pl

Frequently Asked Questions

Sending a shipment from a Parcel Locker using the Parcel Manager

Sending a shipment using the Parcel Manager

Sending shipments from a Parcel Locker is very easy. All you need is an account in our Parcel Manager. Creating an account only takes a few minutes and costs nothing - later you can add money to your account and post your parcels very easily.

To send a Parcel Locker shipment:

1. Log into the Parcel Manager

Log into the Parcel Manager at manager.paczkomaty.pl

Find out more

Who can collect my shipment from a Parcel Locker?

The shipment can be collected from a Parcel Locker by anyone who knows the phone number to which the parcel was sent and has the pickup code / QR code that we have sent by e-mail / SMS or displayed in the application.

This applies to both collecting from a parcel locker and from a local office. This means that if you don't have time to collect your shipment, you can pass this data on to a trusted person. They will be able to pick up the package for you. In this case, we consider such a person to be authorized to collect the shipment.

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How do I create an order for courier pick-up in the Parcel Manager?

Allegro shipments

You can order an InPost courier to collect parcels only for shipments for which the method of dispatch has been defined as "I will create a collection order - the parcel will be picked up by a courier".

Find out more

Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa

Inspektor Ochrony Danych
Ewa Niesiołowska
dane_osobowe@inpost.pl