Contact and help

Charged according to your mobile plan

Helpline

722 444 000 746 600 000

Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00 - 18:00 (Parcel Lockers only)
holidays 8:00 - 16:00 (Parcel Lockers only)


Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
NEOPARK
ul. Cybernetyki 10, 02-677 Warszawa

Frequently Asked Questions

Sending a shipment from a Parcel Locker using the Parcel Manager

Sending a shipment using the Parcel Manager

Sending shipments from a Parcel Locker is very easy. All you need is an account in our Parcel Manager. Creating an account only takes a few minutes and costs nothing - later you can add money to your account and post your parcels very easily.

To send a Parcel Locker shipment:

1. Log into the Parcel Manager

Log into the Parcel Manager at manager.paczkomaty.pl

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How do I create an account in the Parcel Manager?

Go to manager.paczkomaty.pl and select the registration option. Then fill in the required fields, confirming the data with the Register button. We will send you an email confirming registration. To activate your account, simply click Activate account.

You can now log into the Parcel Manager by entering your email and password used during registration.

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Who can collect my shipment from a Parcel Locker?

The shipment can be collected from a Parcel Locker by anyone who knows the phone number to which the parcel was sent and has the pickup code / QR code that we have sent by e-mail / SMS or displayed in the application.

This applies to both collecting from a parcel locker and from a local office. This means that if you don't have time to collect your shipment, you can pass this data on to a trusted person. They will be able to pick up the package for you. In this case, we consider such a person to be authorized to collect the shipment.

Find out more

Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
NEOPARK
ul. Cybernetyki 10, 02-677 Warszawa