Contact and help

Charged according to your mobile plan

Helpline

+48 722 444 000 +48 746 600 000

Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00 - 18:00
holidays 8:00 - 16:00


Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa

Data Protection Officer
Paweł Mościcki
dane_osobowe@inpost.pl

Frequently Asked Questions

Sending a shipment from a Parcel Locker using the Parcel Manager

Sending a shipment using the Parcel Manager

Sending shipments from a Parcel Locker is very easy. All you need is an account in our Parcel Manager. Creating an account only takes a few minutes and costs nothing - later you can add money to your account and post your parcels very easily.

To send a Parcel Locker shipment:

1. Log into the Parcel Manager

Log into the Parcel Manager at manager.paczkomaty.pl

Find out more

How do I create an account in the Parcel Manager?

Go to the website manager.paczkomaty.pl and select the registration option. Then fill in the required fields, confirming the information with the “Register” button. We will send you an e-mail confirming your registration. If you cannot find the e-mail, check the SPAM folder in your inbox.

To activate your account, all you need to do is click Activate Account.

Now you can log into the Parcel Manager using your e-mail address and the password that you used to register.

Find out more

Can I change the dimensions of the shipment after generating a shipping label in the Parcel Manager?

If the shipment has already been confirmed and paid for, it cannot be edited. If you click "Prepare", the shipment will receive the status "created" - then you can edit its dimensions. After generating a shipping label, you cannot change the parcel size. In this case, you should cancel the generated label and create a new one.

If you use Quick Send and want to change the shipment details, cancel the label using this form by selecting the option "I want a refund for an unused label". Then pay for and generate a new label.​​​​​​​

Find out more

Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa

Data Protection Officer
Paweł Mościcki
dane_osobowe@inpost.pl