Contact and help
Charged according to your mobile plan
Helpline
+48 722 444 000 +48 746 600 000
Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00 - 18:00
holidays 8:00 - 16:00
Correspondence address
NIP: 6793108059
InPost sp. z o.o.
ul. Pana Tadeusza 4, 30-727 Kraków
Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa
Data Protection Officer
Paweł Mościcki
dane_osobowe@inpost.pl
Compliance Officer
Arleta Adamus
Frequently Asked Questions
- Sending a shipment from a Parcel Locker using the Parcel Manager
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Sending a shipment using the Parcel Manager
Sending shipments from a Parcel Locker is very easy. All you need is an account in our Parcel Manager. Creating an account only takes a few minutes and costs nothing - later you can add money to your account and post your parcels very easily.
To send a Parcel Locker shipment:
1. Log into the Parcel Manager
Log into the Parcel Manager at manager.paczkomaty.pl
- How do I create an account in the Parcel Manager?
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Go to the website manager.paczkomaty.pl and select the registration option. Then fill in the required fields, confirming the information with the “Register” button. We will send you an e-mail confirming your registration. If you cannot find the e-mail, check the SPAM folder in your inbox.
To activate your account, all you need to do is click Activate Account.
Now you can log into the Parcel Manager using your e-mail address and the password that you used to register.
- Can I change the dimensions of the shipment after generating a shipping label in the Parcel Manager?
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If the shipment has already been confirmed and paid for, it cannot be edited. If you click "Prepare", the shipment will receive the status "created" - then you can edit its dimensions. After generating a shipping label, you cannot change the parcel size. In this case, you should cancel the generated label and create a new one.
If you use Quick Send and want to change the shipment details, cancel the label using this form by selecting the option "I want a refund for an unused label". Then pay for and generate a new label.
Correspondence address
NIP: 6793108059
InPost sp. z o.o.
ul. Pana Tadeusza 4, 30-727 Kraków
Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa
Data Protection Officer
Paweł Mościcki
dane_osobowe@inpost.pl
Compliance Officer
Arleta Adamus