Contact and help

Charged according to your mobile plan

Helpline

722 444 000 746 600 000

Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00 - 18:00
holidays 8:00 - 16:00


Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa

Inspektor Ochrony Danych
Ewa Niesiołowska
dane_osobowe@inpost.pl

Frequently Asked Questions

What is Dynamic Redirecting of Parcel Locker shipments?

Dynamic Redirecting is a free service, which allows a parcel heading to a Parcel Locker to be redirected to another Parcel Locker or InPost Parcel Service Point.

What is a Parcel Collection Point?

This is an InPost outlet or a partner's store open at certain times.

Find out more

What is storage in a Parcel Locker?

If there is no room in the Parcel Locker of your choice, the courier places your parcel in a temporary Parcel Locker, where there are free lockers.

It will stay there for 1 full calendar day - if you do not collect it, it will be moved to the originally selected Parcel Locker.

The maximum distance between the originally selected Parcel Locker and the Parcel Locker in which the parcel is temporarily stored is 2 km in a straight line.

Find out more

After an outgoing shipment has been placed in a Parcel Locker, is it possible to reopen the locker?

After the shipment is placed in a locker and the door is closed, the sender cannot reopen the locker.

Find out more

Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa

Inspektor Ochrony Danych
Ewa Niesiołowska
dane_osobowe@inpost.pl