Quick returns

How to return a parcel with InPost

1. Fill out the return form

Complete your order and contact details in the form on the website szybkiezwroty.pl If your store is not on the list - send the package via InPost SzybkieNadania.

2. Wait for confirmation and code

You will receive a text message and an e-mail with a code that will allow you to send a parcel from a Parcel Locker. The posting code is valid for 72 hours.

3. Prepare the package

Remove the old label if you want to reuse the box in which you received your order. Place the posting code on the box.

4. Send the parcel from a Parcel Locker

On the Parcel Locker screen, select the "I want to send a parcel" (pol. Chcę wysłać paczkę) option, then enter the code you received. Place the parcel in the locker. All done! Don't forget to close the door.

Return form

Go to page

Allegro InPost returns

Do you want to return goods bought on Allegro? You can do it quickly and conveniently without incurring additional costs!

Learn more

Help

Sending a shipment from a Parcel Locker using the Parcel Manager

Sending a shipment using the Parcel Manager

Sending shipments from a Parcel Locker is very easy. All you need is an account in our Parcel Manager. Creating an account only takes a few minutes and costs nothing - later you can add money to your account and post your parcels very easily.

To send a Parcel Locker shipment:

1. Log into the Parcel Manager

Log into the Parcel Manager at manager.paczkomaty.pl

Find out more

How to return a product bought on Allegro

If you have chosen Allegro InPost as a delivery option, the cost of return of the item is included in the price of delivery.

To return an item:

Go to the Moje Allegro > Moje zakupy > Licytacje i Kup Teraz: Przesyłki tab and click zwrot produktu next to the item you wish to return.

You will receive a text message with a return code. At the same time, inform the seller of your intention to return the item.

Prepare the parcel. You will not need a return address. All you have to do is use the return code you will receive in a text message.

Find out more

How do I collect a shipment from a Parcel Locker?

When shopping on-line, choose Parcel Locker delivery. Enter your phone number and e-mail address and select the Parcel Locker which is in the most convenient location for you.

The list of Parcel Lockers can be found on the Find Parcel Locker website.

Method 1: Collect using the InPost Mobile application

Find out more

Become a Quick Returns partner

Handle goods exchanges and returns even easier - give your customers comfort and convenience, increasing their attachment to your e-store. Discover the benefits of Quick Returns!