Contact and help

Charged according to your mobile plan

Helpline

722 444 000 746 600 000

Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00 - 18:00 (Parcel Lockers only)
holidays 8:00 - 16:00 (Parcel Lockers only)


Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
NEOPARK
ul. Cybernetyki 10, 02-677 Warszawa

Frequently Asked Questions

How do I send a shipment directly from a Parcel Locker?

Shipments meant for Lockers can be sent through Fast Shipments or the Parcel Manager.

You can also go to one of our Parcel Lockers and send the shipment directly from there. The process is very easy. To do this, you must first have cell phone numbers - both yours and the recipient’s - and an email address. Before going to the parcel locker, you should also know the number of the receiving parcel locker.

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Is the document sending service payable? [Office 24]

Yes, the cost of sending documents to an Office is PLN 5.99 gross.

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How do I know what documents to provide to the Office to have my case processed? [Office 24]

Procedures related to handled matters and a list of necessary documents can be found on the websites of individual offices. Detailed information can also be found on the website of the selected Office (inpost.pl/en/urzedy24) in point 1 after clicking "Find out more".

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Correspondence address
NIP: 6793108059
InPost sp. z o.o.
EQUAL BUSINESS PARK Budynek B
ul. Wielicka 28, 30-552 Kraków

Warsaw Office
NEOPARK
ul. Cybernetyki 10, 02-677 Warszawa