Holland & Barret launches partnership with InPost in the UK
27 July 2016
Holland & Barret - one of the largest representatives of the dietary supplement industry in the UK - responding to growing customer demand for simple and fast deliveries, has entered into a partnership with InPost. The collaboration will enable the UK company to offer product collection at InPost's Parcel Machines®.
Holland & Barret customers can pick up their purchases at the 1100 Parcel Machines® InPost across the UK. The new service allows customers to pick up their purchases very quickly, anytime, 24 hours a day, seven days a week, at any location, on their way to the office or home.
Emma Mead, E-Commerce Director of Holland & Barrett International, said: "We have recently seen a huge increase in online orders. Nowadays, customers do not want to wait at home for their orders to be delivered, besides, many of them cannot, for various reasons, pick up their purchases at work, but they would be happy to pick up their purchases at a time that is convenient for them, e.g. when coming home from work. The partnership with InPost is an ideal solution for our business and our customers. Thanks to the service we offer InPost the problem of failed delivery practically disappears and we are able to offer customers even higher quality and satisfaction with their purchases."
Ian Caminsky, CEO of InPost UK, highlights that: "The e-commerce sector is growing extremely fast, offering shops a real opportunity to grow revenue from this channel. Invariably, however, online shops need to offer customers not only a reliable form of delivery, but also solutions that are simple, easy to use and, above all, convenient if they want customers to keep coming back. Our partnership with the Holland & Barret chain is an extremely important step in the development of our business in the UK market, as it is the first integration with such a major brand in the dietary, nutritional supplements and food products segment, which is very mature in the UK. We will be delighted to support the Holland & Barret brand, which, through its products, enables people to feel better in their own skin, in reaching the widest possible audience, in an innovative, convenient and tailored way to their busy lives."