What happens if a package is damaged or stolen?

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If your shipment has been damaged or stolen, contact our Helpline immediately at 722 444 000 or 746 600 000.

Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00–18:00 (Parcel Lockers only)
holidays 8:00–16:00 (Parcel Lockers only)

Correspondence address
NIP: 6793108059
InPost sp. z o.o.
ul. Pana Tadeusza 4, 30-727 Kraków

Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa