InPost and Poczta Polska have concluded an agreement
24 April 2015
InPost - the largest private postal operator in Poland and creator of the international success of Paczkomats® - has signed a contract with the Polish Post Office for paid access to postal infrastructure. Its key element is providing InPost with more than 115,000 box sets, which until now could only be used by Polish Post postmen and women. The agreement will apply throughout the country and is a milestone in the cooperation of postal and courier operators in Poland. Thanks to the agreement concluded InPost will deliver correspondence to more than 500,000 recipients without a private inbox.
The people who will benefit most from the cooperation are above all those living in smaller towns and villages. The agreement signed between the operators will allow them to receive InPost's correspondence within the public postal infrastructure they have used to date.
"The cooperation of the two largest operators - the private InPost and the state-owned Poczta Polska - is excellent news for all Poles. We have been striving for a long time to finalise this agreement and gain access to the public infrastructure - in accordance with the regulations of the Postal Law Act. We hope that our cooperation with Poczta Polska is a milestone in the further development of the postal sector in Poland, implemented on the basis of strategic alliances. The greatest beneficiaries of the agreement will be all Poles, who every day receive mail in their letter boxes. We are ready to help Poczta Polska in all areas where the state-owned operator generates losses - because we want to reduce losses in Poczta Polska, for which the State Treasury and private operators have to contribute". comments Sebastian Anioł, CEO of InPost.
InPost has a network of over 8,300 customer service points throughout Poland, 76% of which are also open on Saturdays and 8% on Sundays. As many as 96% of customers say that service in InPost outlets is good or very good - this is according to a consumer survey conducted in the outlets of Poland's largest private postal operator. The survey also confirms customer satisfaction with the functioning of the entire InPost POK network in Poland. As many as 76% of respondents believe that they are located "close" or "very close" to their place of residence. In addition, the MillwardBrown survey shows that as many as 61% of Poles are familiar with InPost.
InPost is already working with Allegro, among others, as part of a strategic partnership. As a result, in the options consignments each e-tailer can add new options: Allegro PaczkomatyÒ InPost (PLN 7.99) and Allegro Polecony InPost (PLN 3.94). This is the cheapest form of delivery available - both for registered mail and parcels. In each of these options, customers are guaranteed a free return of the purchased goods. The company also offers free returns on the QuickZwroty.pl platform.
In 2014, the number of parcels handled by InPost was around 280 million pieces. Letters and parcels delivered by InPost are sequenced in a state-of-the-art sorting facility, which handles up to 1.2 million parcels per day thanks to high-tech sorting equipment. InPost's Paczkomaty (parcel machines) also boast high service efficiency, with 98 per cent of parcels arriving within 24 hours of posting.
Integer.pl Group companies have been successfully serving 3 main areas for many years: parcel services dedicated to the e-commerce sector and individual customers based on the innovative Paczkomat® InPost network, postal and courier services through a network of its own branches and deliverers, as well as financial and insurance services.
The highest quality of the Integer.pl Group's services is confirmed by awards: Polish internet users awarded InPost with the Ekomersy award for the third time in the category " Best product/service to support e-commerce logistics ". The company's innovativeness was recognised by, among others, the weekly WPROST with the title " Innovator of the Year 2014 " and won the competition " Leader in Emerging Technologies " organised by the Institute of New Technologies. Integer.pl Group also received a Special Award in the "Polish Company - International Champion" competition. for dynamic expansion and promotion of Poland abroad. The company's consistent growth is also confirmed by the title 'Gazelles of Business' awarded by Puls Biznesu to the most dynamically developing Polish companies.
InPost has also received numerous international accolades: the title of 'Supplier of the Year' at Post Expo 2014, winning the prestigious World Mail Award four times between 2010 and 2013, 'The Delivery Excellence Award 2014' in the category: "Best Carrier Contribution to Delivery Innovation", which Paczkomaty® InPost received 2014 in the UK, or the Postal Technology International Award in the 'Retail Innovation of the Year' category for 'Innovation of the Year'.
