InPost enters the courier services market
20 May 2015
InPost
InPost - global leader in delivery automation for e-commerc e and the operator of the world's largest network of parcel machines® InPost - launches its operations on the market courier deliveries . InPost will provide courier services for individual and business customers. The new offer - combined with Paczkomaty® InPost and a wide network of over 8,300 postal outlets - will be the only one in Poland providing a comprehensive and complementary range of domestic and international logistics services. The introduction of the new service will enable the expansion of cooperation with Poland's largest trading platform Allegro and other major e-commerce entities in Europe and worldwide.
Courier services
Courier services InPost include delivery of parcels anywhere in Poland. All domestic service options are delivered to the recipient's doorstep or to one of the Paczkomaty® InPost parcel machines. High-quality service, a guarantee of next-day delivery (also by 12.00 and 17.00 hours), attractive prices and the largest network of points - these are the advantages of InPost's comprehensive 'under one roof' service.
InPost's key advantages as part of an integrated offering:
- 8,300 customer service points throughout Poland
- 1,300 Paczkomat® InPost machines throughout Poland and planned expansion of the network by another 400 machines, all terminals allow payment by card, increase in volume of parcels handled by over 90% in 2014
- 10 000 GPS-based delivery drivers
- Intuitive tracking systems for all delivery options
- Free return of goods at www.szybkiezwroty.pl
- Unique delivery offer together with Allegro platform - Allegro Polecony InPost and Allegro Paczkomaty® Inpost - the most attractive price options available for e-tailers
- Next day delivery - 98% of parcels arrive at Parcel Machines® InPost the day after posting
- Postal services to 3,000 business customers and public administrations, including the KRUS or general courts and prosecutors' offices
- Financial services based on authorisation by the PFSA
„ The future of the market is to offer a full range of services at every stage of the parcel logistics supply chain - and today no operator in Poland other than us has postal, courier, financial and parcel services under one roof. We are able to provide every element of the supply chain at the operational level between sellers and buyers. With a proven infrastructure and experienced staff, we ensure efficient and timely logistics for the delivery of a large number of parcels, even during a hectic period like the pre-Christmas season. As our statistics show, Paczkomaty® InPost alone handled 90% more parcels in 2014 compared to the previous year. I am convinced that the integrated offer of our services - enriched with courier services - will allow the Integer.pl Group to grow even faster ", says Rafał Brzoska, CEO of Integer.pl Group, owner of InPost.
As part of its integrated offering, InPost provides nationwide delivery:
- Mail (ordinary mail, registered mail, express mail, direct mail, Smart Courier, ZPO, EPO, insurance, registration and tracking and collection from the customer)
- Print&Go - the solution for bulk senders (printing, assembly and dispatch)
- Parcels (delivery by 12.00, by 17.00, economy, Parcel Machine® Standard, non-standard parcel, oversize parcel, insurance, collection, sms/e-mail service, return)
- Money orders
In 2014, the number of parcels handled by InPost was around 280 million pieces. Letters and parcels delivered by InPost are sequenced in a state-of-the-art sorting facility, which handles up to 1.2 million parcels per day thanks to high-tech sorting equipment. Paczkomaty® InPost also boasts high service efficiency, with 98% of parcels delivered within 24 hours of posting.
The expansion of Integer.pl Group in the courier segment complements the services provided so far and will allow to comprehensively exploit the potential related, among others, to the dynamic development of the e-commerce sector. Total online sales in Poland are estimated at 27 billion PLN per year. It generates about 155 million parcels worth 4.4 billion zlotys.1 According to the data presented by Cube Research, traditional courier companies have the largest total share in handling shipments from online shops.
For many years, the companies of the Integer.pl Group have been successfully operating in three main areas: parcel services dedicated to the e-commerce industry and individual customers based on a network of innovative Paczkomaty® InPost, postal and courier services based on a network of own branches and deliverers, as well as financial and insurance services. Now courier services will be added to the offer.
The highest quality of Integer.pl Group's services is confirmed by awards: for the third time, Polish Internet users have honoured InPost with the Ekomersy award in the 'Best product/service supporting e-commerce logistics' category. The company's innovativeness was recognised, among others, by the WPROST weekly with the title 'Innovator of the Year 2014' and it won the 'Leader of Modern Technologies' competition organised by the Institute of New Technologies. Integer.pl Group also received a Special Award in the "Polish Company - International Champion" competition for its dynamic expansion and promotion of Poland abroad. The consistent development of the company is also confirmed by the title "Gazelles of Business" awarded by Puls Biznesu to the most dynamically developing Polish companies.
InPost's international recognition is evidenced by numerous awards: the title of 'Supplier of the Year' at Post Expo 2014, winning the prestigious World Mail Award four times between 2010 and 2013, the Delivery Excellence Award 2014 in the category: "Best Carrier Contribution to Delivery Innovation", which Paczkomaty® InPost received 2014 in the UK, or the Postal Technology International Award in the 'Retail Innovation of the Year' category for 'Innovation of the Year'.