InPost Fulfillment - a new service for e-commerce

InPost has introduced a one-stop warehouse process service for the B2C e-commerce market. As part of InPost Fulfillment The entrepreneur can take advantage of, among other things: InPost's warehouse space - located right next to the InPost sorting office, which shortens the dispatch time to a minimum - the automation of the order processing and its final completion and posting in the warehouse by a dedicated team of employees.

Outsourcing logistics services saves up to 10-30% of operating costs and is gaining in popularity - the number of shops that chose to entrust logistics to a third-party operator in 2018 increased by 9% compared to the previous year* **.

"With the introduction of the new service, we want - under one roof - to offer the e-commerce industry a new quality: from warehousing to packaging to instant delivery to a Parcel Machine® or via a Courier InPost. We want to take the burden of logistics off the e-commerce industry, and through competitive pricing we are able to offer drop operating costs by up to 10-30%, thanks to the sharing of resources and economies of scale. Those using our Fulfillment service can focus solely on developing their business, leaving the logistics to the specialists at InPost." - underlines Rafał Brzoska, CEO of InPost.

The InPost Fulfillment service for e-shops makes it possible to Quickly taking products into stock and making them available for sale - goods go from the manufacturer or supplier directly to the InPost warehouse. Each delivery is carefully verified and detailed information is provided to the shop owner. InPost's warehousing infrastructure - suitable for storing many types of goods - allows full control of the products entrusted to it.

"The e-commerce market continues to grow and Many e-shop owners have problems with logistics - they cannot continue to grow their business because they have no room for the new range. Online shop owners no longer need to incur investment costs or expand their warehouses and, through InPost Fulfillment, have constant access to the latest technologies and solutions. Our approach is customer-oriented - we keep the process fully transparent through real-time access to information on the status of deliveries, orders and goods in stock. We support our partners in the running of their business and work with them on a 'pay-as-you-go' model - i.e. We only charge the cost of the service once it has been provided. We also do not have a so-called minimum invoice value per month - our clients only pay for the operations carried out". - adds Rafał Brzoska.

Fulfillment's warehouses are located in the centre of the country, in the vicinity of the main road arteries as well as the Central Sorting Plant and the largest branch in Warsaw - this enables orders received by 8pm to be dispatched the same day. As many as 98% of parcels entrusted to an InPost courier or sent to a Parcel Machine® reach the recipient the very next day after receipt of the order. With a WMS tailored to the needs of the e-commerce market and a closely monitored process, The risk of errors in order picking is reduced to a minimum.

Fulfillment - outsourcing of logistics services

A range of additional services are offered as part of InPost Fulfillment:

• comprehensive B2B customer service
• handling returns through a form available in the web application - where product verification and processing take place according to the e-commerce guidelines
• purchase a range of the most popular packaging used on the market at competitive prices

InPost Fulfillment also enables printing or enclosing ready-made materials with the consigned goods The following are also included: leaflets, delivery notes, invoices or return forms, as well as applying labels to individual items of goods.

InPost Fulfillment is based primarily on cooperation with InPost Paczkomaty® and InPost Kurier - but The service includes offers from other carriers on the Polish market and the option of international shipments.

Want to find out more and use the InPost Fulfillment service? Fill in the form"

*Source: IDG: Internet Standard - e-commerce report 2017
** Source: IDG: Internet Standard - e-commerce report 2018