MISS PAP selects InPost UK as partner for parcel service
10 October 2016
[Archived]
Miss Pap, one of the UK's largest fashion e-commerce platforms, offering fashionable clothing, shoes and accessories for modern women in an urban casual style, has signed a deal with InPost UK to handle parcels to customers. They can choose to pick up their order or return it for free at any of the 1,100 InPost Parcel Machines® located across the UK, anytime, 365 days a year. The company promotes the partnership on its own website under the amiable title: "Goodbye and no more returns, online shopping problems".
"This is yet another of our agreements concluded in the very important UK market for the Integer.pl Group. In September we signed an agreement with Naked Wines, and before that with LG, the UK branch of Decathlon and Holland & Barrett. DHL Express UK also delivers its parcels via Parcel Machines®. We are consistently pursuing strategies to acquire partners in the UK so as to increase the reach of Parcel Machines® in this key market. I expect that in the near future we will announce further agreements specifically for the UK. What may be more interesting for Polish customers is that we will soon make it possible to collect Miss Pap and other UK e-retailers' purchases directly from Parcel Machines® in.... Poland, which will be a revolution in Polish e-commerce," - said Rafał Brzoska, CEO of Integer.pl Group
Miss Pap is heavily promoting the option to collect at InPost's Parcel Machines®. The company has posted an entry in the rotating menu in the best place on the homepage, in which it informs about the possibility of using the InPost service. The benefits are highlighted: no queues, 7-second turnaround time for pick-ups, features of the location of the Parcel Machines® (well-lit, safe places with convenient parking), so customers can gain confidence in the quality, safety and convenience of using such a pick-up option. The post also includes a link to a search engine for machines in the UK and two short videos (produced by InPost) explaining the collection procedure. A second, repeated message about the partnership with InPost, embedded in hard copy, can be found at the bottom of the homepage, just below this week's shopping news section. On top of this, the Parcel Machine® option was set to the first place in the delivery method selection menu, customers from the database (more than 170,000 email addresses) received information to their electronic mailboxes, promotional videos were created, social media posts (Facebook, Twitter, Instagram) and on the Miss Pap blog (under the title "Goodbye and no more coming back, problems with online shopping").
"It may sound like a cliché, but we are really pleased to have signed a contract with Miss Pap. The positive energy with which this company goes about its business and communicates with its customers translated into an atmosphere of conversation and setting up the details of the collaboration. The operations and IT team quickly linked Miss Pap's systems with ours to align orders from their system with our network. We are delighted with the agreement and will do our best to ensure that Miss Pap's customers are happy using our Parcel Machines®." - Ian Caminsky, CEO of InPost UK, adds.
Established in 2014, Miss Pap is one of the UK's largest fashion e-commerce platforms, offering affordable fashionable clothing, shoes and accessories for modern women in an urban casual style. Annually, Miss Pap handles 1.1 million orders and around 200,000 returns. New additions to the range are introduced weekly. More information can be found at www.misspap.co.uk .
