Order products and pay cash on delivery? Now you can do it at any Parcel Machine® InPost!
21 October 2014
As a result, in each of the 1100 Paczkomat® InPost machines in Poland, customers will be able to pay in a convenient and fast way for sending a parcel or picking up a parcels on delivery . In addition, more than half of the terminals are already equipped with readers for contactless payments, which is in line with the preferences of Polish consumers. According to research by First Data, almost 60 per cent of adult Poles want to pay with contactless cards and have confidence in this form of settlement 1 .
Cashless payments are becoming increasingly popular , which is confirmed by the increase in the rate of the Poles' unbankedness. At the end of Q2 2014, there were 35.2 million payment cards on the Polish market. What is also important is that the market for modern payment technologies in Poland is growing very fast - according to estimates, at the end of Q2 2014, there were approximately 24.1 million cards with contactless functionality in circulation, which accounts for 68.5 per cent of all payment cards, and 21 per cent of Poles who have them declare using them at least once a week. The offer of contactless payments is complemented by the possibility of settling with a smartphone using NFC technology - both solutions can already be used in many Paczkomat® InPost machines. What is more, from now on, every new machine installed in the Polish or foreign market will also comply with the aforementioned standards.
"Poles are carrying cash less and less often - they have grown fond of payment cards and the convenience associated with them. Contactless payments, which are very popular and trusted in Poland, also stand out significantly. Thanks to innovative technology, the payment process is shortened to a minimum. The decision to implement card readers in all our devices is part of the implementation of the strategy to continuously improve the functionality of Paczkomat® InPost. Now the customer can send a parcel or pick up ordered goods even without a wallet - all that is needed is a suitably adapted smartphone. We expect that, thanks to this innovation, using Paczkomaty® InPost will become an even more pleasant and effective form of delivery for purchases made online". says Rafał Brzoska, CEO of Integer.pl Group.
Delivery by Paczkomat® InPost is currently enabled by nearly 5,000 e-shops operating under their own domain (including Merlin, MediaMarkt, Saturn, Gandalf.com.pl, Answear.com) and 30,000 sellers offering their products on Allegro. According to Integer.pl Group's research, a total of 12 million users already use Paczkomaty® InPost, and 98% of parcels are ready for collection within 24 hours of posting. As many as 98% of users say they would use the service again, and 97% of them recommend it to friends.
For the e-shop, the reasons for choosing delivery by Parcel Machines® InPost are competitive shipping price and customer convenience . As statistics show, nearly 60% of products are picked up from innovative terminals outside of standard service outlet opening hours, demonstrating the high demand for unlimited time solutions. Deloitte analysts point out that e-tailers who do not offer the "pick up and drop off" option, of which Paczkomaty® InPost is the most perfect version, run a significant risk of not increasing online sales. Statistics show that 80% of online shoppers are more likely to make a ia purchase if the e-store offers delivery to an InPost parcel machine. Limited delivery options, on the other hand, are a reason for abandonment for almost ¾ of shoppers (73%).
"Interest in Paczkomaty® InPost among Polish consumers is growing and everything indicates that the popularity of using the terminals will continue to grow dynamically. It is apparent that Poles have found in this innovative solution what they have long expected from a supplier specialising in the e-commerce market. Such great interest in the solutions offered by our company is a result not only of the global growth of interest in e-commerce, but also of the development of mobile technologies, which make it possible to use the offer of e-shops from practically anywhere in the world. Paczkomaty® InPost perfectly fit into this trend and, by eliminating the 'last mile' problem, are an ideal solution to the problems typical of traditional parcel delivery methods." - Rafał Brzoska adds.
The problem of the "last mile" is perfectly illustrated by statistics showing that the traditional courier can deliver a maximum of 60 parcels per day if it has accurate data and finds the addressees at home, while an InPost parcel delivery service delivers 600-700 parcels at the same time, significantly reducing delivery costs, making Paczkomaty® InPost the cheapest form of delivery in D+1 time.
Paczkomaty® InPost is currently the world's largest network for sending and receiving parcels around the clock, 7 days a week, without queues and in a convenient location, thus ensuring the highest level of logistic service for goods ordered on the Internet . Tailor-made devices are already available in 22 international markets. In just a few years they have conquered, in addition to Poland: Australia, Chile, the United Kingdom, Italy, France, Ireland, Iceland, Lithuania, Latvia, Ukraine, Estonia, Russia, Cyprus, Slovakia, Malaysia, the Czech Republic, as well as: Saudi Arabia, Colombia, Costa Rica, El Salvador and Guatemala.
There are - in various business models - more than 3,500 InPost Parcel Machines® operating worldwide. The company plans to install a further 6,000 terminals across Europe, Asia, the Americas, as well as in the Middle East and Africa.
InPost's superior quality and innovation are confirmed by numerous international awards: the title of 'Supplier of the Year' at Post Expo 2014, winning the prestigious World Mail Award four times between 2010 and 2013, the Delivery Excellence Award 2014 in the category: "Best Carrier Contribution to Delivery Innovation", which Paczkomaty® InPost received 2014 in the UK, or the Postal Technology International Award in the 'Retail Innovation of the Year' category for 'Innovation of the Year'.