The shipment was lost, am I entitled to compensation?
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In the event of a shipment being lost, you can apply for compensation.
Please file an official complaint using this form. The notification will be sent to our Complaint Department, which will consider the submitted application.
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Helpline
+48 722 444 000 +48 746 600 000
Available on
monday – friday 7:00–22:00
saturday 8:00–20:00
sundays 8:00–18:00 (Parcel Lockers only)
holidays 8:00–16:00 (Parcel Lockers only)
Correspondence address
NIP: 6793108059
InPost sp. z o.o.
ul. Pana Tadeusza 4, 30-727 Kraków
Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa