DHL provides InPost parcel machines to its customers in the UK

DHL Express UK is integrating Parcel Machines® InPost into its network providing online retailers and their customers with a more flexible shopping delivery offer. DHL customers can now choose the nearest InPost Parcel Machine® to them as their delivery point. There are already more than a thousand such machines in operation in the UK.

The new service offers DHL customers access to their parcels in a convenient and secure location available 24 hours a day, 7 days a week. With growing demand in the e-commerce market, DHL's expansion of delivery options provides perpetually busy consumers with a more convenient way to pick up their parcel, while DHL's retail partners with a more flexible offer to deliver goods to their customers.

Customers in the UK can choose where and when to collect their parcel. To reach a Parcel Machine®, UK city dwellers need to travel no more than 3km on average, and email and sms notifications and parcel tracking provide the convenience they expect.

"Today's customer is well aware of the offers, but usually has little time, so he wants to receive his purchases quickly and conveniently. Parcel machines® provide him with this opportunity thanks to their 24-hour availability. This eliminates the need to wait at home for the parcel and allows the customer to choose the location according to their needs. Ensuring that the customer receives their parcel first time is crucial to their high level of transaction satisfaction, so we are delighted to be able to offer this new and innovative service," - said Phil Couchman, CEO of DHL Express UK & Ireland

Ian Caminsky - CEO of InPost UK - highlights that: "Picking up parcels at customer service points is no longer an attractive option in the increasingly mature e-commerce market, so retailers are tailoring their offering to meet the expectations of customers who increasingly demand a wide range of delivery options and the ability to choose a service that meets their criteria. The integration of our Parcel Machines® network with DHL's courier services is a great example of how we can provide even more choice of delivery options and convenience for customers across the country. Our aim is to make our customers' lives easier and fit the delivery of the products they order into their daily schedules - which is why we are proud to partner with DHL to implement their new parcel delivery service."

In addition to Poland and the UK, InPost parcel machines® also operate in countries such as: France, Italy, the Czech Republic, Slovakia, Hungary or Canada. In addition, Paczkomaty® are successfully used in the networks of local courier or postal companies in countries such as Chile, Estonia, Lithuania and Latvia, Australia, Colombia, Iceland or Ireland. By the end of 2015, more than 5,000 Parcel Machines® were in operation worldwide, with more than 4,000 of them in the InPost network.

The top quality of InPost's Parcel Machines® is underlined by the receipt of numerous international awards including: the title of 'Supplier of the Year' at Post Expo 2014 or the 'The Delivery Excellence Award 2014' in the category: "Best Carrier Contribution to Delivery Innovation", and above all the 4 World Mail Awards received in the years: 2010, 2011 and 2013.