Integrating InPost with PowerHub – from the API key to logistics automation in your business

What mailing automation features does the integration module offer?

The integration module generates logistics labels directly from the order details, so you don’t have to retype the recipient’s address manually for every parcel. Address details are automatically transferred from the order to the consignment note, which reduces typos and errors in dispatch. The fewer manual steps there are between the order and the finished label, the more efficiently the whole process runs.

For recurring shipments, you define a default shipment template with dimensions and weight. You assign the standard dimensions A, B and C, along with a pre-set weight, just once, and the system applies them to every dispatch. Once a parcel has been dispatched or its status with the carrier has changed, the order status in the dashboard updates automatically, so staff can immediately see the current status of that shipment.

What the module handles in day-to-day dispatch:

• Label generation - Waybills are generated from order data, without the need for manual entry.

• Parcel template - default dimensions A, B or C and weight for repeat consignments.

• Status synchronisation - The order status is updated once the parcel has been dispatched or the carrier details have been changed.

How do I set up a connection to the ShipX API?

To authorise a connection to the ShipX API, you will need two pieces of information from the operator’s dashboard: access token, i.e. the API key and the organisation ID. Without this pair, the integration has no way of confirming that it is dispatching parcels on behalf of your company. It is this data that links the platform to InPost’s services.

As well as the authorisation details, you’ll need to fill in the sender’s details, which appear on every label. The correct address and contact details for the sender are required to generate the consignment note correctly. It’s worth checking them thoroughly once, as they will appear on all subsequent consignments.

• Courier drop-off - a collection request via the dashboard in accordance with the schedule.

• Special services - Weekend Parcel with Saturday delivery and international parcels.

How do I access the map of collection points and parcel tracking?

The tool launches a map showing in-store collection points Geowidget: an interactive map embedded in the shopping basket. The buyer selects a convenient Parcel Locker or collection point from the list, and the chosen location is added directly to the order. This allows the customer to specify where they wish to collect their parcel without having to enter the locker’s address manually.

Once posted, the integration sends the consignment note number and a link to track the parcel’s journey to the end customer. The buyer can see the parcel details alongside their order and track the delivery stages themselves. Clear information about the parcel’s status and speedy processing improve the quality of service and build trust in the shop.

What are the benefits of this combination for the buyer:

• Map of collection points - Select a parcel locker or collection point directly in your basket.

• Tracking number - assigned to the order as soon as the parcel is dispatched.

• Tracking link - a shipment tracking service for the end customer.

• Parcel statuses - the current delivery status is shown on the order.

• Notifications - automatic notifications when a parcel is ready for collection.

• Fewer enquiries - Customers track their parcels themselves, so they are less likely to enquire about their status.

How can you test the integration before going live?

Test mode, or ‘sandbox’, allows you to safely test the creation of consignments and communication with the ShipX API, before you start actual shipments. The tests are carried out at no cost and without actually arranging for a courier to collect the parcel. This is where you can easily spot any errors in the data before the customer sees them.

Once the data has been successfully validated and the tests have been passed, you switch the integration to production mode and start sending live messages. At this stage, make sure you enter the correct set of data for the production environment, as mixing up the modes is a common cause of teething problems. Only once the connection has been verified should you put it into live operation to handle actual orders.

What are the benefits of integrating sales and fulfilment on a single platform?

When orders come in from several channels at once, the biggest difference is that you don’t have to keep track of each one individually. Data is then transferred between the systems and the operator without the need for manual data entry, and delivery status updates and notifications are sent to the buyer automatically in the background. When Shipping is handled automatically, leaving more time to focus on growing sales - See how much time you can save!