Integrating InPost with Base (BaseLinker) – from the ShipX API to automatic courier booking

For business E-commerce
Właściciele e-commerce przygotowujący zamówienia.
Właściciele e-commerce przygotowujący zamówienia.


The integration of InPost with Base (BaseLinker) involves linking the logistics provider’s account to the dashboard for managing sales, orders and dispatches. This allows the seller to automatically create parcels, print labels, submit tracking numbers to marketplaces and manage deliveries via InPost 24/7 Parcel Lockers and InPost Courier, all from a single system.

How does the InPost integration with the Base system (BaseLinker) work?

The integration of InPost with Base is the integration of InPost’s logistics services with an e-commerce management platform, which automates dispatch processes and eliminates the need for manual data entry.

Base collects orders from various sales channels – an online shop, marketplace, dropshipping or multi-channel sales, and then transfers the data to the InPost system. In this way, order fulfilment, e-commerce logistics and warehouse processes can all be managed from a single dashboard.

The greatest advantage of such a combination is data synchronisation. The recipient’s details, telephone number, email address, delivery method, collection point and parcel specifications do not need to be physically copied by a shop assistant. This, in turn, speeds up order fulfilment and reduces the risk of logistical errors.

Integration also improves the user experience. Customers receive their waybill number, a link to track their parcel and up-to-date information on the parcel’s status more quickly. For sellers, this means greater logistical efficiency, better scalability of sales and greater control over the entire dispatch process. Base is particularly effective when The company sells on several platforms at the same time, e.g. in your own shop and on other marketplaces.

In the case of Base, integration with InPost by Halsky could be the next step in the development of multi-channel sales. Retailers using this system can prepare offers tailored to the sales channel within the InPost Mobile app, where a shopping assistant helps customers search for and compare products. This is a natural complement to the automation of orders, dispatches and returns.

How do I connect my InPost account using the ShipX API?

You can connect your InPost account in Base using the ShipX API by entering the API token and organisation ID in the settings. The configuration process involves Start in the Parcel Manager, because that is where the access data required for authorisation is generated. ShipX is responsible for communication between Base and InPost, specifically for creating parcels, downloading labels, providing tracking numbers and managing parcel statuses.

Instructions for linking your InPost account to the ShipX API

  1. Log in to the Parcel Manager and follow the instructions instructions.

  1. Log in to the Base dashboard (BaseLinker).

  1. Go to courier integrations.

  1. Select InPost / ShipX.

  1. Paste the API token and Organisation ID.

  1. Please enter the sender’s details, the warehouse address and the default shipment settings.

  1. Carry out a test shipment.

It is worth distinguishing between two billing models. The first is a commercial agreement with InPost, i.e. your own terms and conditions, price list, invoices and direct settlements with the operator. The second is a prepaid account, in which sending messages is linked to topping up credit. In both cases, Base acts as the operating system, but the pricing terms and the method of billing for services depend on the chosen partnership model.

Another option is Business Subscription Service - a fixed monthly fee with guaranteed, fixed rates for parcels, which is advantageous for regular parcel volumes.

Running a business? Sending many parcels a month? Save on shipping with InPost! Our diverse offer makes it the perfect solution for both small and large companies.

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How can I automate the dispatch of parcels and the printing of labels?

Shipping in Base can be automated using Automatic Actions, which are rules triggered when specific order conditions are met. This is one of the most important features of the entire integration. The seller can configure the system so that, following a change in the order status, the posting of a payment or the assignment of a specific delivery method, The system will automatically create an InPost parcel, it will generate a label and save the consignment note number.

Example The rule might look like this – if the order has a ‘paid’ status, the ‘InPost Parcel Locker’ delivery method and complete recipient details, Base creates the consignment, generates a logistics label and changes the order status to ‘ready for packing’.

At foreign sales or shipments outside the EU Automation can also take into account customs clearance data, such as the CN code, a description of the goods or the required documents. This is important for shops that are expanding their international logistics operations, although InPost’s standard scenario in Poland usually focuses on delivery via Paczkomat and InPost Courier.

How do I set up dimension templates and parcel dimensions?

Dimension templates and parcel dimensions in Base are used to quickly create recurring shipments with specific parameters. For For parcels sent via InPost Parcel Lockers, the most important dimensions are the standard A, B and C sizes. These allow you to match the parcel to the parcel locker and minimise errors when posting. Within the system, you can set the default dispatch format, weight, dimensions, sender details and parameters for additional services.

Dimensions for Paczkomat parcel lockers:

Dimensions Maximum parcel dimensions Typical application
The 8 × 38 × 64 cm books, small electronic items, cosmetics, accessories
B 19 × 38 × 64 cm clothing, footwear, larger product sets
C 41 × 38 × 64 cm larger parcels that fit in a locker

Templates are useful when The shop has a standard product catalogue. For example, size A can be set as the default for cosmetics, size B for footwear, and size C for larger sets. This means that warehouse staff do not have to enter the same data manually every time.

The system also supports selection of collection points. When shopping via the online store, customers can choose a PaczkoPunkt or a parcel collection machine, and the details of the collection point are then added to the order. In more sophisticated set-ups, Geowidget is used – a map of collection points displayed in the shopping basket.

How do I set up automatic courier collection requests?

Automatically booking a courier collection allows you to arrange collection of ready-to-dispatch parcels directly from the warehouse, without any direct contact with the carrier. This feature is particularly useful for shops that send a large number of parcels and do not wish to deliver them to the drop-off point themselves. In the configuration, you should specify the local warehouse details, parcel collection times and the collection point from which the courier is to collect the parcels.

You can arrange for a courier to be booked automatically combine with the Base rules. For example, the system can arrange a collection when the number of prepared parcels exceeds a specified threshold, or when orders are marked as ready for collection by the courier.

How do I manage InPost parcels via the ‘Wysyłam’ integration with Allegro?

InPost parcels via I’m sending it via Allegro In Base, this is handled via a dedicated plugin that enables orders from the Allegro marketplace to be dispatched and settled correctly. This is important for sellers using the Allegro Smart programme. In this case, the method of dispatching and settling the shipment must comply with Allegro’s requirements, and not just with your own contract with the carrier. In Base, it is worth distinguish between the standard InPost integration and the ‘Wysyłam’ integration with Allegro.

Seller may use their own contract with InPost, brokerage services or settlements handled directly by Allegro. Each model has different implications for pricing, invoicing, automation and returns processing. In the case of international sales, you must also check whether the chosen delivery method supports international shipments, international logistics and the required customs data.

Choose InPost Subscriptions for businesses and send parcels at a fixed price.

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  • One contract for courier and Paczkomat shipments
  • Free courier pickups
  • Express delivery
  • Price guarantee for the duration of the contract
  • Fuel surcharge included
  • Dedicated post-sale support
* Net price per Paczkomat shipment in the Subscription 600 plan.

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InPost mobile
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Life is easier with the InPost app. Send parcels faster than ever before with the remote locker opening and label-free shipping features. Save time with the app!
Don't have the InPost Mobile app yet? Download it now!
Life is easier with the InPost app. Send parcels faster than ever before with the remote locker opening and label-free shipping features. Save time with the app!