Integrating InPost with Shopelo – a guide to implementing delivery methods and configuring size limits
For business E-commerce
AI-generated graphics
AI-generated graphics
7 July 2026
The fewer clicks a customer needs to make between the shopping basket and order confirmation, the less likely they are to abandon their basket before payment. Shortening this journey starts with the delivery selection, as this is where shoppers most often get stuck. The integration of InPost with Shopelo combines delivery, collection point selection and dispatch into a single, seamless process. We’ll show you step by step how to set up this integration – from configuring the API right through to international shipping!
The InPost integration with Shopelo at a glance:
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A single sales cycle - delivery, labelling and parcel status managed directly from the shop dashboard.
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Integration via the ShipX API - To get started, you’ll need an Access Token and an Organisation ID from the Package Manager.
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Geowidget in the basket - The buyer selects a Parcel Locker on the map, and the selection is then applied to the order.
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International delivery - parcels to European countries with pre-set dimensions and weights.
How does the InPost integration with the Shopelo platform work?
The integration of InPost with Shopelo is a business process that connects the e-commerce platform with the logistics provider and creates a single seamless process – all your dispatch needs in one place. Instead of logging in separately to the courier’s portal, you can create parcels directly from where you manage your sales. As a SaaS platform, Shopelo provides ready-to-use tools, whilst InPost adds its network of parcel lockers and courier services.
For e-commerce, the shopping basket experience is crucial. A shorter path from product selection to a paid order improves the online shopping experience and leads to higher conversion rates. The fewer steps a customer has to take to confirm their order, the less likely they are to abandon their basket. This integration also eliminates the need to repeat the same tasks manually, so the team can work more efficiently, and order fulfilment keeps pace with sales without losing momentum.
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How do I configure the ShipX API using a token and organisation ID?
You start the configuration in the Shopelo admin panel, where you enter authentication credentials for connecting to the InPost API. ShipX API This is a modern REST-based interface through which the shop exchanges parcel data with the carrier. Without proper authorisation, the integration cannot transmit parcel information.
Where can I get my login details?
Information required to authorise the connection:
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Token - a unique API key that authorises every data exchange between the shop and the operator.
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Organisation ID - an identifier used to assign consignments to the correct account in the InPost system.
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Test mode - a separate dataset for testing integration without actual transmissions.
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Production mode - a package that is only activated once the implementation tests have been successfully completed.
You can retrieve the token and organisation ID from the Parcel Manager service, i.e. the InPost dispatch panel. Once you have pasted the key into the integration module, proceed to mapping the delivery methods – that is, linking the delivery options in your shop to the operator’s specific services. Before implementation, check that you are using the correct set of data for the relevant environment, as this is a common source of errors at the start. You can find details regarding the technical documentation itself on the carrier’s website.
How do I enable the map showing collection points in the shopping basket?
Once you have set up the connection, you make it available to your customers Parcel Locker and Courier, and an interactive map of collection points in the basket. This widget – known as Geowidget – allows the buyer to select a specific collection point rather than typing in an address, which significantly speeds up the checkout process. The selection made on the map is carried over to the order and subsequently appears on the label without the need for re-entry.
How can you automate the generation of shipping labels?
Automation means that order details are transferred directly to the label, and the delivery note is generated in a single step via the shop’s control panel. Updated The labelling module in Shopelo generates labels without the need for manual intervention, so you don’t have to copy out the recipient’s address or the sender’s details. When you’re handling larger volumes of sales, this is the part that saves the most time.
The system also checks that the data is correct. If the buyer’s details are incorrect, the module will display an error message when generating the label, before the parcel is dispatched. Early Flagging an error at the dispatch stage saves the retailer from having to deal with returns because of an incorrect address. You correct the details straight away, rather than waiting until after a failed delivery.
What is involved in automated dispatch of parcels:
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Creating labels - The consignment note is generated from the order details in a single step.
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Sender and recipient details - are carried over from the order, without the need for manual re-entry.
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Error handling - a message about incorrect data appears before dispatch.
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Management via the control panel - You manage all your shipments via the shop’s admin panel.
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Parcel number - is automatically assigned to the order once the label has been generated.
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Scaling without additional staff - The growing number of orders does not require a proportionately greater amount of manual work.
How do parcel tracking and order status automation work?
Once a consignment has been generated, its status is checked automatically, and the system monitors the successive stages of delivery in real time. A tracking number is assigned to each order, so the staff know straight away which parcel belongs to which customer. The seller can see the parcel’s current location without having to check anything manually.
Automation of post-dispatch processing:
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Change of status - The order changes to ‘Dispatched’ status without any manual intervention.
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Mobile notifications - the notification is sent to the InPost Mobile app, where the customer can track their delivery.
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Quick Returns - The buyer returns the goods using the return code via a parcel locker, without printing a label.
Linking order statuses to dispatch statuses builds customer trust and takes the pressure off the sales assistant. Questions such as ‘Where is my parcel?’ largely answer themselves.
How should multi-module consignments and international shipments be handled?
The integration supports multi-parcel consignments, i.e. orders consisting of several parcels dispatched as part of a single order. This is useful when a single order does not fit into a single locker and is dispatched in several parts. When configuring the system, check that this option is enabled for the services you actually use in your sales operations.
The second layer is cross-border trade. The InPost International service simplifies international sales and enables parcels to be sent from Poland to selected European countries, which opens up the online shop to EU markets. When setting up delivery, you can tailor the shipping options to the specific characteristics of your products, as the integration takes into account the dimensions and weight of the parcel.
What dimensions does the integration support?
The size you select determines which locker the parcel will be placed in, so you need to set this before posting. The maximum weight for a parcel sent via a parcel locker is 25 kg, and this is the limit for heavier orders. The table below sets out the sizes to which you can match typical orders from your shop.
Parcel dimensions for the InPost Parcel Locker service:
| Dimensions | Maximum dimensions | Typical application |
| Dimension A | 80 x 380 x 640 mm | Small items, books, cosmetics. |
| Dimension B | 190 x 380 x 640 mm | Clothing, medium-sized packs, sets. |
| Dimension C | 410 x 380 x 640 mm | Larger and bulkier parcels. |
Please remember that the sender is responsible for ensuring the parcel is packed correctly, so It’s worth giving some thought to your choice of parcel locker when setting up your delivery, so that the customer only sees those delivery options in their basket that are actually available for their order.
How does linking sales to InPost delivery benefit the shop?
The integration of Shopelo with InPost’s delivery service means that Sales and logistics operate as a single tool: The buyer selects the delivery option in the shopping basket, the label is generated automatically, and the parcel is dispatched domestically or internationally without any further action required. Every parcel sent via this network is covered by additional protection, so both the seller and the buyer can have greater peace of mind.
If you’re just setting up your shop’s logistics, integrating your dispatch with the platform right from the start ensures that order fulfilment doesn’t become a bottleneck as sales grow. Start by configuring the API and see just how many tasks automation takes care of for you!
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